01
Health
Every team had a workaround. None of them were written down anywhere.
What I found: the process was fine. The handover was the failure.
Somebody has to go and look.
I get brought in to answer the big questions. To find the potential nobody has named yet, and to fix the systems everyone else has written off.
Andrew Q Power
What actually happens
Nobody has looked
at it in years.
The system still runs. The numbers still come out. Nobody has been close enough to it, for long enough, to say what it is actually doing.
Where the work has been
Hundreds of systems.
One pattern.
20Years in this work
40+Organisations
8Sectors, below
The same three failures
The brief is never
the problem.
The problem is what the brief leaves out, and nobody has been given permission to say so out loud.
Where I have been brought in
Eight of the places the pattern showed up.
02
Education
Assessment that measured what was easy to count, not what the staff actually needed to know.
What I found: the measure had outlived the question.
03
Human rights and advocacy
An organisation carrying more demand than its structure was designed to hold.
What I found: the mission was clear. The operating model was not.
04
Neurodiversity
Support built around a diagnosis rather than around what the person could actually do.
What I found: the deficit framing was doing the damage.
05
Sport
A body where the volunteers held the knowledge and the board held the risk.
What I found: no path between the two.
06
Governance
Reporting that satisfied the obligation and told the directors nothing.
What I found: compliance had replaced the question.
07
Local government
Services that worked in isolation and failed at every seam between them.
What I found: the seams were nobody's job.
08
Commercial
Small and medium businesses paying for leads, with no system behind them to turn one into a customer.
What I found: the spend was on the wrong half.
What I actually do
I see the patterns
other people cannot.
Then I do the unglamorous half: name it, build it, hand it over, and make sure it still runs when I am gone.
HealthEducation
Human rightsNeurodiversity
SportGovernance
Local governmentCommercial
If something in there needs looking at
Tell me what is leaking.
If I am not the right person, I will tell you, and I will point you at somebody better suited.